Explanation:
To improve communication skills, it is necessary for the professional to develop some characteristics in himself and in his speech that generate greater public attention and create empathy for you and for what is being transmitted.
For this, it is necessary that the individual uses verbal and non-verbal elements to improve their communication, such as the use of appropriate gestures and posture, in addition to knowing how to express themselves in an objective, clear and direct way, where there is a prevalence of sympathy, cordiality regarding the audience, in addition to being open to feedbacks and opinions, which engage and contribute to make communication effective.
