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Anika [276]
3 years ago
11

One of the most talented managers to ever work at ABC Inc. is Amy Holmes. Combining graciousness intelligence and creativity. Am

y has been successful in attracting and building a highly committed and, division of employees. When interviews by the national news media for insight into her success, one of the, topics that became a primary focus was the challenge of. Communicating effectively.Amy believes that successful managers solicit and respond to upward communication. Information that can be expected with upward communication includes all of the following EXCEPT which one? a. Procedures and practices b. Suggestions for improvement c. Financial and accounting information d. Performance reports e. All of these are included.
Business
1 answer:
pentagon [3]3 years ago
8 0

Answer:

The correct answer is letter "A": Procedures and practices.

Explanation:

Upward communication is a sharing-information method widely spread in nowadays organizations. It consists of obtaining feedback from employees from the lowest hierarchy to the top executive. This information flows in each level through a responsible for that matter so that the representative takes the pieces of information to the next level of the hierarchy. <em>Suggestions for improvement, performance reports, financial and accounting information</em> are shared under this format.  

<em>Procedures and practices</em> are given into a firm from executives to employees which aims in the opposite direction than the upward communication technique.

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Business ethics: Results in a set of correct decisions made by a company Refers to a standard of business conduct Can improve bu
Firlakuza [10]

Answer:

The answer is: Refers to a standard of business conduct and can improve business decisions

Explanation:

Business ethics are the moral principles and values that guide how a company behaves. It´s a way for distinguishing if something is right or wrong.

Since any business is part of a community (or several communities in case of big corporations) its decisions are judged by the community. Customers don´t tolerate flagrant unethical business behavior, no matter what excuse.

Customers like businesses that show ethical values. That is why some corporations try to present themselves as ecological or caring about their community.  

7 0
3 years ago
After customer service representatives are trained, their phone calls are monitored to determine if the CSRs are applying the le
Grace [21]

Answer:

Behavior

Explanation:

The era has been changed most of the customer is shopping online and if they are found defective in the product, the customer always dials a customer care number by resolving their problem.  

For example a customer buys a laptop online and after a few days, customers found hanging issues. Customers will dial a customer care number of that particular brand and get helped from them.

Why the customer is found helped? The simple reason that the executive who represents the brand learns lessons and get trained for behavior and the knowledge of that product from the company. The customer looks behavior of the executive and from this, the customer builds a relationship with a brand.

On the other hand, the calls are being monitored for quality and training purposes.

8 0
3 years ago
The NASAA Statement of Policy on Dishonest or Unethical Business Practices of Broker-Dealers and Agents includes prohibitions ag
Semmy [17]

Answer:

B) wash trades

Explanation:

In the case when the wash trades are performed so it consists the simultaneous or near-simultaneous i.e. selling and the repurchase of the similar security for the motive of producing the trading activity due to which price rise. This is the form of how the market manipulates. The other options i.e. given in the question is not considered the market manipulation

Therefore the option B is correct

6 0
3 years ago
Knight Company reports the following costs and expenses in May.
Marina86 [1]

Answer:

A. Consider all indirect manufacturing costs

B. Consider all manufacturing costs

C. Consider non manufacturing costs

Explanation:

A) Manufacturing overhead.

Consider all indirect manufacturing costs

B) Product costs.

Consider all manufacturing costs

C) Period costs.

Consider non manufacturing costs

4 0
2 years ago
Which of the following helped fuel economic growth by encouraging people to buy american goods? monopolies patents protectives t
Nataliya [291]
Tariffs. monopolies allow companys to set the price at whatever they want and they are illegal in the U.S exept in certain cases, patents cause one person or group to have compleate rights over their invention and keeping anyone from using it without having to pay them money. i have no idea what it means by protectives but finally tariffs are a tax on foreign good making it cheaper to by goods from in this case america
7 0
3 years ago
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