I believe the answer is: B. Networking cover letter
Networking cover letter is sent in order to obtain help from other people in similar industry as you to introduce you to potential employers. Such letters tend to massively increase the likelihood of you obtaining the job since in the employer's perspective, you are a person that his/her friends had trusted and vouch for.
The answer is C because i just took the test and the answer was C so put C down and i bet 100% you'll get it right
Answer:
B. Listen carefully to the caller, take their number, and promise to get the appropriate person to call back to resolve any issues.
Explanation:
This can be a stressful situation but according to some researchers, it is important that companies train its employees to deal effectively with this kind of situations that can happen at any time. Most important things to take into account to deal with this irate customers and keep the commercial relationship are:
1. Stay calm and don't take things personally.
2. Listen carefully and if pertinent express your apologies.
3. Stand firm and be respectful, but letting them know that there is no need to insult or be rude.
4. Solve the problem and do follow up.
Answer:
C
Explanation:
Helps you gain control of your finances and helps you achieve goals