Answer:
<em><u>The answer is</u></em>: <u>Emotional Intelligence.</u>
Explanation:
<u>Emotional Intelligence</u>: There are many investigations that have demonstrated its benefits, and this has meant that it has been applied in the work environment for just over two decades.
<u>The main components that make up Emotional Intelligence are the following</u>: 1. Emotional self-knowledge (or emotional self-awareness).
2. Emotional self-control (or self-regulation).
3. Self motivation.
4. Recognition of emotions in others (or empathy).
5. Interpersonal relationships (or social skills).
<em><u>The answer is</u></em>: <u>Emotional Intelligence.</u>