The correct answer is D. Bullet points
Explanation:
A procedural document is a type of document written with the purpose of explaining the steps or stages that are part of an action or process, because of this it is common procedural documents are a step-by-step guide to complete a process or task. On the other hand, bullet points are symbols that allow writes to organize different items or points that belong to a list or procedure.
Because of this, bullet points, along with the use of numbers, are one of the tools most commonly in procedural documents, because they allow the author of this type of document to organize better the different steps or stages that are part of a process using bullets and short, concise statements by breaking large ideas into smaller ones. Therefore, the formatting technique is best used to break up related ideas into smaller chunks in a procedural document is "bullet points".
Answer: Defensive listening
Explanation: When from some really innocent and not malicious comment someone made to us, in case Anne made that comment to Mary and Mary realised that as the attack ti her, then it was defensive listening. Mary made the wrong impression and answered sharply, and Anne did not deserve it. This can occur in a case, such as Mary, frustration or simply tension caused by a factor and not related to the person who made the innocent comment or question.
Answer:
what?
An aphorism is a saying which contains some general truth - usually, it is very clever and witty, and sometimes even humorous. If you take this explanation into consideration, you will realize the correct answer here is Too many cooks spoil the broth.
It means that if there are too many people working on something, it is doomed to fail.