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Novay_Z [31]
3 years ago
15

An incident management step, in which an incident is transferred to a support staff member who has greater experience or resourc

es to handle difficult questions, is incident ____.
Business
1 answer:
vlabodo [156]3 years ago
7 0

Answer:

Escalation

Explanation:

Escalation defines that the higher authority will communicate to the client or customer after communicate with the customer representative.

Just take an example,

Suppose a customer complains in customer care regarding the laptop freezing problem, the customer representative is not able to manage the problem so he or she should forward to the escalation team i.e higher authority that represents they have greater experience for handling the call.

You might be interested in
Proposal preparation is completed by Select one: a. a large team for a simple project. b. a single person when proposing a multi
castortr0y [4]

Answer:

d. one or more people depending upon the requirements of the proposal.

Explanation:

A proposal can be defined as a plan or suggestion which are formally written to present an idea to an individual or organization for consideration.

Proposal preparation is completed by one or more people depending upon the requirements of the proposal.

In order to prepare a good proposal, it is very important to make it as formal as possible. The content of the proposal is strictly based on what the initiators wants to do or achieve, as well as how they wish to achieve.

<em>Hence, a proposal is only prepared with regard to the requirements of the proposal and the number of people involved. Proposals are usually used by project managers or contractors seeking for a contract</em>.

7 0
4 years ago
Kingbird, Inc. uses the percentage-of-receivables basis to record bad debt expense and concludes that 3% of accounts receivable
antoniya [11.8K]

Answer:

(a) The adjusting journal entry to record bad debt expense for the year:

Debit Bad debt expense  $5,640

Credit Allowance for doubtful accounts  $5,640

<em>(To record bad debt expense)</em>

(b) If the allowance for doubtful accounts had a debit balance of $870 instead of a credit balance of $2,950, The appropriate journal entries are:

Debit Bad debt expense $9,460

Credit Allowance for doubtful accounts  $9,460

<em>(To record bad debt expense)</em>

Explanation:

To arrive at the bad debt expense for Kingbird, Inc., we simply need to calculate 3% of accounts receivable, as follows:

2% of $429,500 = $8,590

Since the allowance for doubtful accounts has a credit balance of $2,950, the bad debt expense will be: $8,590 - $2,950 = $5,640. The appropriate journal entries are as provided above.

However, if the allowance for doubtful accounts had a debit balance of $870 instead of a credit balance of $2,950, the bad debt expense will be: $8,590 + $870 = $9,460. The addition is necessary in order to reinstate the allowance account to $8,590. The appropriate journal entries are as provided above.

6 0
3 years ago
Chrysler has a financial unit that is responsible for vehicle leases to consumers. it has a distinct mission, control over its r
tensa zangetsu [6.8K]

This financial unit is an example of a <u>"strategic business unit".</u>


Strategic Business Unit (SBU) suggests an independently managed division of an extensive organization, having its own vision, mission and goals, whose arranging is done independently from different organizations of the organization. The vision, mission and destinations of the division are both particular from the parent enterprise and essential to the long term execution of the enterprise.  

The structure of Strategic Business Unit comprise of working units; wherein the units fill in as a self-ruling business.

7 0
3 years ago
Tobin Supplies Company expects sales next year to be $520,000. Inventory and accounts receivable will increase $90,000 to accomm
elena-s [515]

Answer:

$17,200

Explanation:

Calculation to determine How much external financing will Tobin Supplies Company have to seek

Net Income=[$520,000 x 20%]

Net Income = $104,000

Dividend Pay-out= [$104,000 x 30%]

Dividend Pay-out = $31,200

Additions to Retained Earnings = [$104,00 - $31,200]

Additions to Retained Earnings=$72,800

Now let determine the The External Financing Needed using this formula

The External Financing Needed = Increase in Assets – Additions to retained earnings

Let plug in the formula

The External Financing Needed= $90,000 - $72,800

The External Financing Needed= $17,200

Therefore The External Financing Needed is $17,200

7 0
3 years ago
Your next-door neighbor, a kind, elderly lady, just discovered that her stock account had been excessively traded in an inapprop
SVETLANKA909090 [29]

This is an example of Churning.

<h3><u>What is Churning?</u></h3>
  • Churning, or excessive trading of assets in a client's account by a broker to generate commissions, is an unlawful and unethical practice.
  • Churning cannot be quantified, it may be demonstrated by the repeated purchasing and selling of stocks or other assets that fall short of the client's investing goals.
  • Churning is the practice of exchanging assets excessively in a client's brokerage account in an effort to earn commissions.

Learn more about churning with the help of the given link:

brainly.com/question/10845172?referrer=searchResults

#SPJ4

7 0
2 years ago
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