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Novay_Z [31]
3 years ago
15

An incident management step, in which an incident is transferred to a support staff member who has greater experience or resourc

es to handle difficult questions, is incident ____.
Business
1 answer:
vlabodo [156]3 years ago
7 0

Answer:

Escalation

Explanation:

Escalation defines that the higher authority will communicate to the client or customer after communicate with the customer representative.

Just take an example,

Suppose a customer complains in customer care regarding the laptop freezing problem, the customer representative is not able to manage the problem so he or she should forward to the escalation team i.e higher authority that represents they have greater experience for handling the call.

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Item 4Item 4 You’ve collected the following information from your favorite financial website. 52-Week Price Stock (Div) Div Yld
Leona [35]

Answer:

P₀ = $106.96

Explanation:

the current dividend paid by IBM was $6.30 per stock

Div₀ = $6.30

Div₁ = $6.615

Div₂ = $6.94575

Div₃ = $7.2930375

Div₄ = $7.657689375

Div₅ = $8.040573844

Div₆ = $8.321993928

we must first determine the terminal value at year 5 = Div₆ / (rrr - g) = $8.321993928 / (10% - 3.5%) = $128.0306758

now we must discount the future values using the 10% discount rate:

P₀ = $6.615/1.1 + $6.94575/1.1² + $7.2930375/1.1³ + $7.657689375/1.1⁴ + $8.040573844/1.1⁵ + $128.0306758/1.1⁵ = $6.013 + $5.740 + $5.479 + $5.230 + $4.993 + $79.50 = $106.96

7 0
3 years ago
2. At which inventory level is operations management considered to be doing an excellent job? A. Above the minimum level B. Abso
BigorU [14]
I would say D. because that is what they want
4 0
3 years ago
Under what circumstances might stockholders be displeased with a corporation's performance?
Minchanka [31]
I would say the shareholders could disapprove of the performance of their company if it was to consistently to lose money over say several quarters with no signs of improvement or no encouragement by management that this was a temporary situation,
6 0
3 years ago
Suppose Yamahonda, a Japanese-owned motorcycle manufacturer, builds a production plant in Alabama. This is an example of foreign
Alika [10]

Answer:

The statement is true, as it is an example of foreign direct investment.

Explanation:

Foreign direct investment is the direct investment by individuals or legal persons in production or business operations abroad. In this context, investments include both acquisition of foreign operations and expansion of own operations.  

Foreign direct investment does not include the purchase of either shares or bonds per se. More specifically, the IMF has restricted direct investment on acquisitions to cases where the foreign investor owns 10% or more of the shares that give administrative rights in the business. Investment funds that can be classified as foreign direct investments therefore include equity deposits, reinvestments of dividends from the business, as well as the allocation of short-term and long-term loans between parent companies and subsidiaries.  

3 0
2 years ago
Ford developed a series of ________, or short videos shown online featuring entertainment centered around its Focus brand, aimed
Oksi-84 [34.3K]

Answer:

Webisodes

Explanation:

Webisodes are a form of series that has episodes aired predominantly on the web. It can be downloaded or streamed, and it can also be aired on normal cable television.

The major characteristic of webisode is its distribution on the internet, and it uses various video streaming websites.

Ford used webisodes to target college students for its Focus brand.

College students use the internet alot so they will have more exposure to the webisodes.

7 0
3 years ago
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