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Novay_Z [31]
4 years ago
15

An incident management step, in which an incident is transferred to a support staff member who has greater experience or resourc

es to handle difficult questions, is incident ____.
Business
1 answer:
vlabodo [156]4 years ago
7 0

Answer:

Escalation

Explanation:

Escalation defines that the higher authority will communicate to the client or customer after communicate with the customer representative.

Just take an example,

Suppose a customer complains in customer care regarding the laptop freezing problem, the customer representative is not able to manage the problem so he or she should forward to the escalation team i.e higher authority that represents they have greater experience for handling the call.

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All are signs of neglect and emotional abuse EXCEPT:
kolbaska11 [484]

A.

Doesn't have to be adults it can be someone their age or younger

5 0
3 years ago
Read 2 more answers
When the federal reserve conducts open-market operations to increase the money supply, it
antiseptic1488 [7]

When the federal reserve conducts open-market operations to increase the money supply, it buys or sells government bonds. The money supply increases when buys bonds and decreases when sells bonds.

An open market operation is an example of monetary policy. Monetary policy are the policies undertaken by a country's central bank in order to affect the level of aggregate demand in the economy.  

An open market operation is the sale or purchase of government bonds. When the Fed sells bonds, its is known as an expansionary monetary policy because it increases the supply of money in the economy. On the other hand, when the Fed buys bonds, it is known as a contractionary monetary policy because it decreases the supply of money in the economy.

To learn more, please check: brainly.com/question/6590619

5 0
3 years ago
Based on your understanding of bond ratings and bond-rating criteria, which of the following statements is true? During a period
vaieri [72.5K]

Answer: 1. During an economic recession and in a pessimistic environment, the yield spread between US government bonds and corporate bonds could be higher than during good economic times.

2. Reorganization

Explanation:

1. When there is a higher yield gap between the US Government bonds and Corporate bonds, this means that the Corporate bonds carry more risk. In a Pessimistic Environment, the ability of a company to pay it's Debt obligations is called into question as the economy is going through hard times and they must be as well. If this is the case which it usually is, higher risk will be attached to Corporate bonds which means that the yield spread/gap will be higher in such an environment than in an Optimistic environment.

2. Reorganization refers to the changing of the way a company is run from it's ownership to it's structure and modus operandi. It is usually done to ensure the business survives when it is going through hard times and the current status quo cannot stand. Hawaiian Telecom engaged in Reorganization by engaging in the actions described.

6 0
3 years ago
What term refers to selling goods in a foreign market at a price that is far below the cost of production
irakobra [83]
Dumping because it means selling goods in a foreign market that is far below the price of production.
4 0
3 years ago
A company is completing its annual impairment analysis of the goodwill included in one of its cash generating units (CGU). The r
Hitman42 [59]

Answer:

a) Decrease goodwill by $13,000

Explanation:

In IFRS, whenever recoverable amount of a cash generating unit is less than the carrying amount, an impairment loss is recognized. After calculating an impairment loss, it is then allocated to the carrying amount of Cash generating unit's goodwill.

Impairment loss in this case is = Total carrying amount - Recoverable amount of CGU = $45,000 - $32,000 = $13,000. Hence, the impairment loss will be allocated to the carrying value of the goodwill, leading to decrease in goodwill by $13,000.

4 0
3 years ago
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