Answer: 2. leads to increases in productivity only once firms learn how to use it.
Explanation:
The development of a new technology creates new products, processes and services through innovation.
The new technology improves safety, reduce energy, increase water usage efficiency, lower overall production cost, enhance product qualities and increase in company's ability to recover value from its activities.
All these cannot be achieved if the new technology is not well studied thereby giving room for its optimal usage.