Question

Leading coatings and paints manufacturer Akzo Nobel established a team made up of members from various departments to increase plant availability and decrease plant downtime. The plant loses considerable time daily because the assembly line has to be cleaned whenever the production schedule calls for a different color, etc. to be produced. This cross-functional team needs to avoid conflict if it hopes to be successful.
a. affective
b. behavioral
c. c-type
d. b-type
e. cognitive

Answer 1

Answer:

a. affective

Explanation:

When a disagreement arises because of negative emotions among the intra-group team members, an affective conflict occurs. A cross-functional team has different members from various departments. Therefore, team members can expect a negative perspective among themselves. If it happens, affective conflict arises in the cross-functional team.

Therefore, option A is the correct answer.