This behavior helps Betty grow in knowledge and understanding, which benifits her greatly. By answering all of her questions she will learn more, become more curious, and expand her knowdlege greatly compared to if they did not answer her questions.
I would give them some benefits on what is good to do and eat.
B, sometimes people think it wastes too much time
A medical assistant acts as both an administrator and healthcare professional, performing clinical duties and managing administrative tasks in medical offices, laboratories, hospital clinics, and other settings. Administrative tasks may include: Greeting patients and answering telephones.