Answer:
(I)
b. Use the reasons-before-refusal plan.
(II)
a. Keep the refusal respectful, sensitive, and upbeat.
b. Disclose all reasons for the refusal.
d. Provide alternatives that encourage the customer to continue business with you.
Explanation:
- In the first case, the best strategy to adopt is that of presenting the "reasons-before-refusal" plan. This means that before conveying a negative message to the client, you explain the reasons of why this message necessarily has to be like that. By reading the reasons first, the customer will be more likely to agree with your assessment of the situation.
- In the second example, these are all strategies that you can use to ensure that the letter you are writing is kind and appropriate. In this letter, it is important to be respectful, sensitive and upbeat in order for the customer to know that you are taking his claim seriously. Moreover, you should be able to disclose all the reasons for the refusal so that the person is well-informed of the situation. Finally, you should be able to provide alternatives to the customer, as this might allow him to continue having business with you.
Based on the information given for her to complete her letter, she must deposit D) $12,000.
<h3>
Deposit:</h3>
Using this formula
Deposited amount=Amount invested-Original investment
Where:
Amount invested=$25,000
Original investment=$13,000
Let plug in the formula
Deposited amount=$25,000-$13,000
Deposited amount=$12,000
Inconclusion for her to complete her letter, she must deposit D) $12,000.
Learn more deposit here:brainly.com/question/1752098
D) Account receivable and note receivable are showing in Expense
Complete Question:
An urban planner is designing a new urban housing development in a currently rural area near an existing city. The urban development will have five 10-story apartment buildings, two basketball courts, a playground with permeable foam pavers, a 10-acre green space with a small man-made pond, one 5-story parking deck, and direct access to the mass transit train line. Which of the following aspects of the design for this new urban development will best help to reduce the amount of carbon dioxide released into the atmosphere?
A. The land cleared to build the new development occurs in a rural area rather than within the city limits.
B. The playground is made with permeable foam pavers rather than with impervious concrete.
C. Access to the mass transit train line will provide inhabitants an alternative to driving personal vehicles.
D. Food and other resources must be transported to the development from up to 200 miles away.
Answer:
Access to the mass transit train line will provide inhabitants an alternative to driving personal vehicles.
Explanation:
The best option that will help to reduce the amount of carbon dioxide released into the atmosphere is to create access to the mass transit train line which will consequently provide inhabitants an alternative to driving personal vehicles.
