I would say the second answer. Give me a thanks if I helped!
The correct answer would be B, listen for total meaning.
I think the correct answer would be B.
Hello! According to this scenario Leslie needs to act according to policy. In the most polite way that she can she should show the customer the information and state the consequences. If this fails to work she should bring in her manager/supervisor to the situation.
Hope this helps! If you have any other questions or would like further explanation just let me know! :)
Answer:
where are the choices i think you forgot to put them
Explanation: