Question

Why is incident management referred to as a "closed loop process"?

Answer 1

The correct answer is that Incident management is considered to be referred as "closed-loop process, since before the incident lifecycle is considered to be accomplished, the consumer who reports an incident must be able to accept the given solution.

Incident Management is defined as a time period describing the sports of an business enterprise to discover, examine, and correct risks to prevent a destiny re-occurrence. If no longer managed, an incident can amplify into an emergency, crisis or a catastrophe.