Answer:
The answer is (a).Presentation Layer
Explanation:
This layer is located at the 6th level of the OSI model, responsible for delivering and formatting the information to the upper layer for further processing. This service is needed because different types of computer uses different data representation. The presentation layer handles issues related to data presentation and transport, including encryption,translation and compression.
The best thing to do when an error message appears when it is not supposed to, as in if you are blocked by an administrator and it appears then its supposed to, it is best to contact someone who can investigate whether or not something is happening to your computer. That could be a parent, if they are good with computers, or just tech support at a store, provided they also know computers. Most of the time your computer just makes a mistake so nothing to worry about, but make sure to have it checked just to be sure.