All categories

3 years ago

Service employees are important to customers and competitive positioning because the front line ________________.

Business

1 answer:

galben [10]3 years ago

8 0

Answer:

A) is the most visible part of the firm.

Explanation:

The importance of service employees is that they are the ones that actually deal with the company's customers. If service employees don't deal properly with the clients, then no matter how good the company's products are, the customers will not be satisfied or happy.

For example, if the waiter in a restaurant is rude with the customers, the whole dining experience will be ruined and the customers will consider the restaurant's service as bad even if the food served was great.

You might be interested in

The following labor standards have been established for a particular product:Standard labor-hours per unit of output 9.0hoursSta

harkovskaia [24]

Answer:

Direct labor rate variance= $69,579 unfavorable

Explanation:

Giving the following information:

Standard labor-hours per unit of output 9.0 hours

Standard labor rate= $15.10 per hour

Actual hours worked= 8,100 hours

Actual total labor cost= $191,880

To calculate the direct labor rate variance, we need to use the following formula:

Direct labor rate variance= (Standard Rate - Actual Rate)*Actual Quantity

Actual rate= 191,880/8,100= $23.69 per hour

Direct labor rate variance= (15.10 - 23.69)*8,100

Direct labor rate variance= $69,579 unfavorable

3 0

3 years ago

Jordan is a sales officer who has been underperforming over the last three months. At the last monthly operations cycle meeting,

Rashid [163]

Answer:

D. Filtering.

Explanation:

Business content filtering has two objectives – to prevent network users visiting unsafe websites and to enforce Internet user policies. The first objective is achieved by each request to visit a website being checked against blacklists of known unsafe websites

6 0

3 years ago

Define the term teamwork

Stella [2.4K]

Answer:

helping and communicating

Explanation:

word done by several associates with each doing a part but all subordinating personal prominence to the effeciency of the whole

hope it helps

source: merriam webster

6 0

2 years ago

Read 2 more answers

General Forge and Foundry Company has a quick ratio of 2.00; $38,250 in cash; $21,250 in accounts receivable; some inventory; to

Vlada [557]

Answer:

The answer is General Forge and Foundry Company selling and replacing its inventory 2.55 times per year on average.

Explanation:

We have:

The company cost of good sold = Sales x 65% = 100,000 x 65% = $65,000

The company inventory = Total current asset - Cash - Account Receivable = 85,000 - 38,250 - 21,250 = $25,500

=> Inventory turn over ratio = Cost of good sold / Inventory = 65,000/25,500 = 2.55 times or the company is selling and replacing its inventory 2.55 times per year.

So, the answer is 2.55 times.

4 0

3 years ago

The following information pertains to Pernell Company's pension plan. Beginning PBO: $500,000; current service cost $50,000; dis

monitta

Answer:

= $560,000

Explanation:

Given that:

-Beginning PBO: 500,000
-Current Service Cost: 50,000
-Discount Rate: 6% => interest cost = 500,000*6% = 30,000
-Contributions by Pernell: 40,000
-Benefits paid to employees 25,000
-Loss on PBO: 5,000

As we know that service cost; gains and losses; payments to retired employees; prior service cost; interest cost; payments to employees are factors that change the balance of the PBO

So the ending balance of the PBO will be:

Beginning PBO + Current Service Cost + Interest cost Loss on PBO -Benefits paid to employees

$500,000 + $50,000+ $30,000+$5,000-$25,000

= $560,000

4 0

3 years ago