The general point is "Carla is a pleasure to be around." This is non specific.
All other points outline specific attributes that support this statement, referring to her smile and willingness to listen and ask questions.
What i dont get it explain
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"I Have a Dream" is a public speech that was delivered by American civil rights activist Martin Luther King Jr. during the March on Washington for Jobs and Freedom on August 28, 1963, in which he called for civil and economic rights and an end to racism in the United States.
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In "Auspex," the phrase “dead leaves and snow” at the end of the first stanza implies that the speaker is experiencing an absence of love or passion.
The author compares his heart to a nest that once had birds in it. In this nest, when the last bird leaves, it remains only with "dead leaves and snow", and not with life and warmth that those birds (or feelings) had.