A cooperative. <span>A </span>cooperative--<span>a business owned by a group of people to meet mutual (economic, social and cultural needs and aspirations).</span>
Your answer is true! The root of the word "retention" is retain, so basically customer retention means retaining customers, which also means having them return. Hope I helped!
<span>Why is organizational culture so difficult to change? Because it is difficult to change a group's shared values, attitudes, and beliefs. Organizational culture is defined as the values and behaviors that make an organization a unique environment. It is hard to change the way an organization works because you can't just change values and beliefs that someone beliefs in. </span>
Answer:
B. customer relationship management
