Answer:
b. Try not to argue with her or be defensive.
c. When talking with her, use clarifying statements to show her you understand the problem.
d. Don't dismiss what she says the problem might be.
Explanation:
In facing or relating with a difficult client as a customer relation officer, one of the basic things to do is to avoid arguing with her or to be defensive. You simply avoid anything that will lead to argument, politely and calmly make your point and pass it across.
The next thing needed to be done is to ensure you clarify her properly, leave no room for doubt from her concerning your knowledge on the product.
Finally, dont overlook her complaint on what the problem is, show empathy, listen through and offer your best solution.
Answer:
b) the tendency to return to a balanced or stable internal state
Explanation:
Homeostatis is the state of an organism's internal biology which is steady and is maintained by the organism. It is the base state of an organism.
The organism maintains homoestasis by three components a receptor, a control centre, and an effector. The receptor senses any change in the enviroment, the control center acts according to the environment and the effector causes a change in the organism to reach homeostasis.
Explanation:
(i)One religious community does not dominate another. (ii)Some members do not dominate other members of the same religious community. (iii)The State does not enforce any particular religion nor does it take away the religious freedom of individuals..(iv) No state laws could be made against religious system
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