The way we communicate and pass out a piece of information to expect positive feedback.the best way for someone to get /buy your messages involves gaining attention, build interest,low resistance, motivate action.
To gain attention is to attract, arouse or caption the interest of another. due to the fact that Nicole thinks her boss will oppose her request, she should use the indirect strategy and start her written request by gaining her boss's attention fully.
Her voice was probably very flexible (keep in mind dancing), her voice was very pretty (keep in mind the twinkle) and her voice probably loses focus really fast (keep in mind wandered)