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Delvig [45]
3 years ago
8

Despite the heavy reliance on e-mail, in certain situations calling may be the most efficient channel of communication, whether

mobile or on your office line. Be sure to understand professional expectations for telephone, cell phone, and voice mail etiquette. Identify the telephone etiquette that will make your telephone calls productiv "Plan a mini-agenda"
Business
1 answer:
gizmo_the_mogwai [7]3 years ago
4 0

Answer:

Explanation:

For a company, top quality service is paramount. As the question already says, phone calls are still a regular means of communicating with clients; despite the heavy use of e-mail. The following telephone etiquette will make a company's calls productive:

1. Your office line should be picked once it rings. If it has to ring many times before you answer, the client or supplier may be thrown in a bad mood.

2. Greet properly and after hearing who is calling, introduce yourself (state your name and that of your business).

3. Clear throat and smile before answering a call. This helps put you in a right frame of my mind and gives you a good tone and concentration.

4. To place a customer on hold (when you need to attend to something else), always take permission (from them). You can jot down "customer on hold" in a book or sheet placed clearly on your desk, so you remember that you have a customer on hold.

When you resume the call, thank him or her for waiting.

5. For the sake of times when you won't be able to get to the phone early, have a professional voice note or voice mail.

Let it be one that greets the caller, tells the caller why they can't get you at that moment, and asks the caller to leave a message.

Have a great day!

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The Acmeville Metropolitan Bus Service currently charges $0.67 for an all-day ticket, and has an average of 513 riders a day. Th
Andreyy89

Answer:

Explanation:

Price elasticity = Percentage change in demand/Percentage change in Price

Percentage change in Q= 513-236=277/513x100 = 53.99%

Percentage change in P= 0.89-0.67= 0.22/0.67x100 = 32.83%

Ed=53.99/32.83 = 1.6

Since the price elasticity of demand is elastic so the company should decrease the price to increase revenu

4 0
2 years ago
When contemplating a product deletion, a firm studies customer migration patterns to determine: the profit contribution of the p
pentagon [3]

Answer: whether customers of the product would switch to other substitute products marketed by the same firm.

Explanation:

Customers regular move from one good to another or from one good to it's substitutes in a process called Customer Migration.

There are various reasons for this such as affordability, change in technology, trends and the like.

When a company contemplates ending a product line and decides to study customer migration patterns, they are checking to see what the customer will switch to when the product is deleted. If they make substitutes to the product to be deleted, they will be checking to see if the customers will switch to these substitutes if the product line is ended.

4 0
3 years ago
Consider the following capital budgeting problem, you invest 100 and expect to receive $50 in each of the next three years. The
Zanzabum

Answer:

What is the initial cost of the project?

the initial cost or initial outlay = $100

how much value is created?

the NPV of the project = -$100 + $50/1.1 + $50/1.1² + $50/1.1³ = $24.34

the NPV basically gives us how much value or wealth is created by the project

and what would you be willing to sell the project for?

selling price = $124.34 (= initial outlay + NPV)

6 0
3 years ago
Collateralized mortgage obligation (CMO) tranche A has been created to have the most predictable near-term principal pay off. A
Mamont248 [21]

Answer: d. a lower yield

Explanation:

When a security is said to bring back predictable returns it means the security is of lower risk. A CMO tranche that has the most predictable near-term principal pay off is therefore the one with the a lower risk.

Riskier securities command higher yield than less riskier ones as a way to compensate the holder for taking on more risk. With tranche A having the lower risk, it will have a lower yield.

5 0
3 years ago
Lester's Fried Chick'n purchased its building 11 years ago at a cost of $189,000. The building is currently valued at $209,000.
liberstina [14]

Answer:

$251,000

Explanation:

The computation of the total  book value of the firm's assets is shown below:

= Historical cost of building + cost of other fixed asset - total depreciation charged on the various assets + current liabilities + net working capital

= $189,000 + $56,000 - $49,000 + $36,600 + $18,400

= $251,000

We added the other cost which is computed above and deduct only the total depreciation so that the total book value of the firm's asset has come

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