Question

A user is troubleshooting a mobile device app that is displaying errors and has contacted the app manufacturer’s technical support team for assistance. The support technician needs specific information from the device about how the app is responding and what is happening to cause the errors. How can the technician retrieve the requested information from the user’s device?

Answer 1

Answer:

The answer is "The user uses the method for retrieval, which is dependent on the specific app or devices on the operating system".

Explanation:

For retrieving the requested information of the form, with the user device, he uses the retrieval method, which is based upon the specific application or system operating system.

• In this, the user can resolve the mobile phone application but also show the errors which have been committed to the assistance team of the application manufacturer.
• Its repair technician requires detailed system data on the way the software responds and also what triggers the mistakes.