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djyliett [7]
3 years ago
15

By providing good customer service, firms __________ their products.

Business
1 answer:
dybincka [34]3 years ago
7 0

Answer:

B. add value to

Explanation:

Customer service includes all forms of assistance and advise given to a firms' customer.

A firm with good customer service adds value to the firms' product.

For instance, if I buy a decoder and can't figure out how to set it up, if I contact a firm's customer service and they are unresponsive or provide bad service, I might be unable to effectively use the decoder. This would reduce the value of the decoder to me.

But if I contact the customer service and they are prompt to answer my questions and give assistance, the value of the decoder to me would be enhanced.

I hope my answer helps you

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This has the ability over time to significantly lower the cost of acquiring a customer and to have a positive impact on your return on investment.

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3 0
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Dennis_Churaev [7]

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