Testing ensures that all hardware and software components work together
Answer:
SELECT product_name, amount_due, amount_paid,
cancelled, amount_refunded
FROM products
ORDER BY product_name ASC;
Explanation:
SQL (Structured Query Language ) was used above.
The SELECT command is used to list all the variables we want in our output.
The FROM command signifies the location.
ORDER BY command ensures that your result is ordered
ASC means Ascending Order.
; signifies the end of the query.
NOTE: Underscores were used because variables cannot be written with spaces between them
Answer:
Customer Relationship Management (CRM).
Explanation:
CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction.
This ultimately implies that, these employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.
Marketing can be defined as the process of developing promotional techniques and sales strategies by a firm, so as to enhance the availability of goods and services to meet the needs of the end users or consumers through advertising and market research. It comprises of all the activities such as, identifying, anticipating set of medium and processes for creating, promoting, delivering, and exchanging goods and services that has value for customers.
Basically, CRM involves understanding customer needs, building and maintaining healthy long-term relationships with them, in order to add value or scale up your business.
Hence, customer relationship management (CRM) is one of the popular marketing strategy that is mainly based on the acquisition, enhancement, and retention of long-term relationships that add value for the organization and the customer.
