With



the singular ODE can be written as
![\displaystyle\sum_{n\ge0}\bigg[2(n+r)(n+r-1)+3(n+r)-1\bigg]a_nx^{n+r}+\sum_{n\ge0}\bigg[-2(n+r)(n+r-1)-3(n+r)\bigg]a_nx^{n+r-1}=0](https://tex.z-dn.net/?f=%5Cdisplaystyle%5Csum_%7Bn%5Cge0%7D%5Cbigg%5B2%28n%2Br%29%28n%2Br-1%29%2B3%28n%2Br%29-1%5Cbigg%5Da_nx%5E%7Bn%2Br%7D%2B%5Csum_%7Bn%5Cge0%7D%5Cbigg%5B-2%28n%2Br%29%28n%2Br-1%29-3%28n%2Br%29%5Cbigg%5Da_nx%5E%7Bn%2Br-1%7D%3D0)
The first term of the second series admits the indicial equation. When

, we have

Factoring reveals two distinct roots at

(in your case, swap

and

before submitting).
Next, shift the index of the first sum so that it starts at

by replacing

, then consolidate the sums to get
![\displaystyle\sum_{n\ge1}\bigg[2(n+r-1)(n+r-2)+3(n+r-1)-1-2(n+r)(n+r-1)-3(n+r)\bigg]a_nx^{n+r-1}](https://tex.z-dn.net/?f=%5Cdisplaystyle%5Csum_%7Bn%5Cge1%7D%5Cbigg%5B2%28n%2Br-1%29%28n%2Br-2%29%2B3%28n%2Br-1%29-1-2%28n%2Br%29%28n%2Br-1%29-3%28n%2Br%29%5Cbigg%5Da_nx%5E%7Bn%2Br-1%7D)
![=\displaystyle x^r\sum_{n\ge1}\bigg[-4n-4r\bigg]a_nx^{n-1}](https://tex.z-dn.net/?f=%3D%5Cdisplaystyle%20x%5Er%5Csum_%7Bn%5Cge1%7D%5Cbigg%5B-4n-4r%5Cbigg%5Da_nx%5E%7Bn-1%7D)
Setting

, we then have this as


However I don't see the connection to the given answer... It seems some information is missing, specifically about how the coefficients

are related.