Question

Eastern University performs a daily computer search through newspaper articles to identify any articles about the university or its faculty members. University administrators use this information to receive feedback about how the public reacts to university activities. In knowledge management, searching for newspaper articles and other external writing about the organization is mainly a form of:_____

Answer 1

Answer:

Knowledge acquisition

Explanation:

Knowledge acquisition is the process of extracting and organising information from various sources that are considered to be experts in the field.

The way information is structured is important for easy understanding when undertaking knowledge acquisition. For example at a bus station a map showing the various destinations is more helpful than a list of destinations in table format.

Eastern University is using knowledge acquisition through computer search to get information on how the public reacts to the university's activities.