Answer:
a. customize the goods and services offered to their customers.
Explanation:
Customer relationship management refers to the technology, principles, policies, considerations, and principles applied by businesses to ensure the satisfaction of their customers. The ultimate purpose of customer relationship management is to meet the needs of the customers, thus making them happy and satisfied.
When an organization customizes the goods and services offered to their customers, they are offering a personalized buying experience that would make the customers happy. They would also have a sense of belonging and the feeling of being recognized. The result might translate to increased sales.
Answer:
Correct option is (e)
Explanation:
Advertising message refers to the underlying meaning that needs to be conveyed to the customer. In other words, it's the point that the customer understands after seeing the advertisement.
One of the components of advertising message is appeal which is the element that grabs the attention of the customer. The advertiser emphasis on the appeal that attracts the customer like funny or adventurous appeal.
Here, Jamie is wants to convey the message to the students that travel packages provided by him is the best. He is trying to use informational appeal.
Group of answer choices.
A. Is not warm enough to the applicants.
B. Is perceived as less credible because she is an HR specialist.
C. Does not give applicants enough information, leaving them with more questions than answers.
D. Comes off as being too professional for someone in the HR field.
E. Is not approaching the candidate with enough skepticism.
Answer:
B. Is perceived as less credible because she is an HR specialist.
Explanation:
Human resources (HR) can be defined as an art of managing, controlling and improving the number of people (employees or workers), functions, activities which are being used effectively and efficiently by an organization.
Hence, human resources managers are saddled with the responsibility of managing and improving the welfare and working conditions of the employees working in an organization.
In this scenario, Maria is well respected among her peers for her professional standards and understanding of the HR field. She noticed that when she recruits engineers for her company, they sometimes seem unresponsive to her. Thus, the most likely reason for this is because Maria is perceived as less credible because she is an HR specialist and as such is considered not to have a deep understanding of the field of engineering to recruit a qualified and experienced candidate.
Answer:
Sales This year will be $180,800
Explanation:
Total Sales Last Year = $160,000
Growth rate of sales = 13%
Sales This year = Total Sales last year x (1+Growth rate)
Sales This year = $160,000 x (1+13%)
Sales This year = $160,000 x (1+0.13)
Sales This year = $160,000 x 1.13
Sales This year = $180,800
