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Sindrei [870]
3 years ago
7

What is the problem associated with service quality standards such as "be nice" or "do what the customers want"?

Business
1 answer:
Rama09 [41]3 years ago
5 0

Answer:

b. They are not specific

Explanation:

The main problem with service quality standards such as "be nice" or "do what the customers want" is that they are not specific. An individual may think that they are being nice, while another person may take that behavior as being sarcastic or "having an attitude". The same goes for "do what the customer wants" since there are things that an employee is not allowed to do at all.

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Kennedy Company uses the balance sheet approach in estimating uncollectible accounts expense. The company prepares an adjusting
s2008m [1.1K]

Answer:

The amount of uncollectible account expense was recorded for July was $9,500

Explanation:

According to the given data we have the following:

Accounts written off amount=$5,200

Increase in Allowance for Doubtful Accounts=$4,300

Therefore, in order to calculate the  amount of uncollectible account expense was recorded for July we would have to make the following calculation:

Uncollectible accounts expense for July= Accounts written off+ Increase in Allowance for Doubtful Accounts

Uncollectible accounts expense for July= $5,200+$4,300

Uncollectible accounts expense for July=$9,500

The amount of uncollectible account expense was recorded for July was $9,500

3 0
3 years ago
What are consumer motives?
Marrrta [24]

Explanation:

The motivation for consumption comes from individual needs and desires, which may occur consciously and unconsciously. To meet their needs and wants, people identify and buy products and services that are compatible with their satisfaction.

There are several surveys and studies that seek to identify consumer behavior and explain how the purchasing decision process occurs. One of the most widespread theories in the world is Maslow's theory, which presented a hierarchy of needs that aims to identify a priority system of human needs satisfaction, divided into five parts, which are arranged in order of importance:

  1. physiological,
  2. safety,
  3. love,
  4. esteem and
  5. self-actualization

This theory is of great relevance to help marketers target their strategy according to the priority and need of individuals, including in their campaigns messages that send the consumer a sense of urgency for the product or service, directing marketing communication to the bottom of the hierarchy, which is the consumer's priority.

3 0
3 years ago
Investors who put their own money into a startup are known as
konstantin123 [22]

Hi there!

Investors who put their own money into a startup are known as angel investors. Also, they are usually family or friends but don't have to be.

The closest answer to angel investors is C. Angels.

I hope that helps u! :)

3 0
3 years ago
Read 2 more answers
​ Chandra sues Martin for breach of contract. Both parties have completed discovery. Chandra now wants her attorney to file a mo
Vlada [557]

Answer:

Chandra should request her attorney to file a motion for summary judgement because both parties have past the pleading stage of litigation and they both have also completed discovery. Since enough evidence was gathered during discovery, then Chandra is entitled to judgement.

8 0
3 years ago
In the early 1980s, David Jimenez, a corporate finance manager, was faced with which of the following problems?
Anton [14]

Answer:

<u>a. High inflation rates</u>

Explanation:

Note that<em> a major role of a corporate finance manager </em>is to maximize the profits of a business by providing advice as to mergers as well as buying and selling financial products.

Therefore, according to reports David Jimenez in the early 1980s was faced with the problems of high inflation rates which meant a rise in the cost of production etc for companies or businesses under his care.

4 0
3 years ago
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