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Sindrei [870]
3 years ago
7

What is the problem associated with service quality standards such as "be nice" or "do what the customers want"?

Business
1 answer:
Rama09 [41]3 years ago
5 0

Answer:

b. They are not specific

Explanation:

The main problem with service quality standards such as "be nice" or "do what the customers want" is that they are not specific. An individual may think that they are being nice, while another person may take that behavior as being sarcastic or "having an attitude". The same goes for "do what the customer wants" since there are things that an employee is not allowed to do at all.

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Registration is a must for sole proprietorships. <br><br> a. True <br><br> b. False
kifflom [539]
A, true. hope this helped you!!!
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A. The company provided $2,200 in services to customers that are expected to pay the company sometime in January following the c
FrozenT [24]

Answer:

Year end journal entries are given below in explanation

Explanation:

a. Company provided service to customer which means that company has earned revenue

Account                                             Dr                  Cr

Accounts Receivable                       2200

Sales/Revenue                                                        2200

b. Wages expense have incurred but are not paid yet. Thus, its Liability should be booked.

Wages Expense                                1200

Wages payable / Liability                                        1200

c. The company has taken loan from the bank. Interest due on the loan is 416 but are not paid yet.

Interest Expense                                416

interest Payable                                                       416

d.  The company had contract for lawn service. To book the expense of lawn service

Lawn Service Expense                        520

Lawn Service Payable                                                520

e. The company has also made some investment. $ 220 is earned on that investment. to book the non operating income

Interest revenue receivable                220

Interest revenue - Non operating income                   220

f. Salaries of Supervisor is due on  31 st December but are not paid yet.

Salaries Expense                                   920

Salaries payable                                                              920                              

6 0
3 years ago
Read 2 more answers
Prepare Krum Co.'s journal entries to record the following transactions involving its short-term investments in available-for-sa
ser-zykov [4K]

Answer and Explanation:

The journal entries are shown below:

On Aug 1

Short­-term investments $70,000  

        To Cash $70,000

(Being the short term investment is recorded)

Here short term investment is debited as it increased the asset and credited the cash as it decreased the asset

On Oct 30

Cash ($70,000 × 11% × 90 days ÷ 360 days) 1,925  

       To Interest revenue $1,925

(Being the interest revenue is recorded)

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6 0
2 years ago
Last year, Rocket Inc. earned a % return. Farmer's Corp. earned %. The overall market return last year was %, and the risk-free
grigory [225]

Answer:

a) Expected Return for Rocket Inc. = 27.7 %

b) Expected Return for Farmer's Corp. = 9.5 %

c) The Stock performed better once you take risk into account = Rocket Inc.

Explanation:

Given - Last year, Rocket Inc. earned a 19 % return. Farmer's Corp. earned 12 %. The overall market return last year was 16 %, and the risk-free rate was 3 %. If Rocket stock has a beta of 1.9 and Farmer's has a beta of 0.5.

To find - (a) Rocket's expected return is ... ?

               (b) Farmer's expected return is ... ?

                (c) Which stock performed better once you take risk into account ?

Solution -

The formula for Expected return is -

Expected Return = Risk-free rate + Systematic Risk ( Market Return - Risk-free rate )

a)

Now,

For Rocket Inc. -

Expected Return = 3% + 1.9 ( 16% - 3% )

                            = 3% + 1.9 (13 %)

                            =  3% + 24.7 %

                            = 27.7 %

⇒Expected Return for Rocket Inc. = 27.7 %

b)

For Farmer's Corp. -

Expected Return = 3% + 0.5 ( 16% - 3% )

                            = 3% + 0.5 (13 %)

                            =  3% + 6.5 %

                            = 9.5 %

⇒Expected Return for Farmer's Corp. = 9.5 %

c)

Now,

Given that,

Actual Return of Rocket Inc. = 19 %

Expected Return of Rocket Inc. = 27.7 %

⇒ Performance is better

Now,

Actual Return of Farmer's Corp.  = 12 %

Expected Return of Farmer's Corp.  = 9.5 %

⇒ Performance is worst

∴ we get

The Stock performed better once you take risk into account = Rocket Inc.

7 0
3 years ago
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