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Sindrei [870]
4 years ago
7

What is the problem associated with service quality standards such as "be nice" or "do what the customers want"?

Business
1 answer:
Rama09 [41]4 years ago
5 0

Answer:

b. They are not specific

Explanation:

The main problem with service quality standards such as "be nice" or "do what the customers want" is that they are not specific. An individual may think that they are being nice, while another person may take that behavior as being sarcastic or "having an attitude". The same goes for "do what the customer wants" since there are things that an employee is not allowed to do at all.

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The term given to units that represents the number of completed units that is equal, in terms of production inputs, to a given n
SIZIF [17.4K]

Answer:

The answer is EQUIVALENT UNITS (not included as an option).

Explanation:

Equivalent units are the complete units that could have been produced or manufactured during a period of time given the amount of manufacturing inputs (materials, labor) used.

For example, we have 100 nits that are 40% completed in relation to direct labor and direct materials, we could say that we have 40 equivalent units.

4 0
3 years ago
Khalida is sending an e-mail message to a client. before sending it, she wants to make sure that she has made her point in the f
erik [133]

i guess the correct answer is conciseness

Khalida is sending an e-mail message to a client. Before sending it, she wants to make sure that she has made her point in the fewest possible words.

Khalida is checking for conciseness.

4 0
3 years ago
G. Discuss 3 reasons why governments support business start-ups.
BigorU [14]

Answer:

Supporting them means giving the innovation economy a better chance to find solutions. Startups disrupt, transform and better old ideas and create new ones. By doing so they create new markets and opportunities which in turn create more jobs and improve people's lives.

4 0
3 years ago
Gannon Enterprises is in the midst of a major strategic change. To lessen resistance from some of the senior managers who are op
Vera_Pavlovna [14]

Answer:

The correct answer is negotiation.

Explanation:

A definition of negotiation that appears on the internet expresses, which is the communication process that aims to influence the behavior of others and where both parties reach a WIN-WIN agreement. The reason why at the end of a negotiation both parties can believe that they have won is that neither the interests nor the values have to be opposed, and it is the responsibility of the negotiators to discover the complementary points to develop a negotiation with the win-win scheme.

On the other hand, negotiation techniques are defined as the mechanisms and models of behavior that the parties use to influence the other and achieve a satisfactory solution to a conflictive encounter. These actions are based on the potential power of the parties involved in the negotiation.

7 0
4 years ago
In the BCG Matrix, cash cows are: _____________
AlekseyPX

The Cash cows under the BCG Matrix are businesses, assets, and or products that have a consistent cash flow, high market share and low market growth.

<h3>What is the BCG Matrix?</h3>

The BCG Matrix is a strategic analysis tool that was developed by Boston Consulting Group which highlights and compares various kinds of business and or products.

Other sections of the matrix are:

  • Stars (Upper Left Corner)
  • Cash Cows (Lower Left Corner)
  • Question Marks (Upper Right Corner) and
  • Dogs (Lower Right Corner)

The correct answer, thus, is A: Slow Industry Growth but Strong Market Share Position, which as explained can be due to high cashflows.

See the link below for more about BCG Matrix:
brainly.com/question/24515909

3 0
3 years ago
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