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Sindrei [870]
3 years ago
7

What is the problem associated with service quality standards such as "be nice" or "do what the customers want"?

Business
1 answer:
Rama09 [41]3 years ago
5 0

Answer:

b. They are not specific

Explanation:

The main problem with service quality standards such as "be nice" or "do what the customers want" is that they are not specific. An individual may think that they are being nice, while another person may take that behavior as being sarcastic or "having an attitude". The same goes for "do what the customer wants" since there are things that an employee is not allowed to do at all.

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In the case of an unanticipated inflation: A) creditors with an unindexed contract are hurt because they get less than they expe
podryga [215]

Answer:

A is the correct option.

Explanation:

The increase in the general price is known as inflation. This inflation occurs when people know that Inflation is going to occur and they start preparing for it. e.g In case of increased interest rates if the inflation is anticipated, the banks try to protect themselves by increasing the interest rates. There is also unanticipated inflation which occurs when people are unaware that inflation until the price level increases. In the case of unanticipated inflation, people are unprotected.

4 0
3 years ago
When the government imposes price floors or price​ ceilings, A. some people​ win, some people​ lose, and there is a loss of econ
xxTIMURxx [149]

Answer:

The answer is: A) some people​ win, some people​ lose, and there is a loss of economic efficiency.

Explanation:

When the government imposes a price ceiling, some consumers win since they buy cheaper products (lower than equilibrium price) but suppliers lose. Inf the government decides a price floor is better, then customers will lose and some suppliers will win (prices are higher than equilibrium price).

Both price ceilings and price floors cause deadweight loss, decreasing economic efficiency.

5 0
3 years ago
Janelle is highly organized and loves working to find ways to arrange graphs and data more effectively. She doesn't handle confl
krek1111 [17]

The most appropriate job for Janelle is in clerical work. The answer is B.

Clerical work requires competent systematic skills. Since Janelle is very comfortable in arranging or organizing files, she is very compatible with the job. Moreover, clerical work requires focus and does not really require interaction with workers. As long as you are able to deliver the outputs, that is already considered as efficient.

5 0
3 years ago
If a firm has a required rate of return equal to the ROE, Group of answer choices the firm can increase market price and P/E by
mario62 [17]

Answer:

the amount of earnings retained by the firm does not affect market price or the P/E

Explanation:

A rate of return refers to the net gain or loss of an investment over a particular time period which is typically a year. It is expressed as a percentage of the investment's initial cost.

The rate of return is referred to as the annual return if the time period is typically a year.

If a firm has a required rate of return equal to the ROE, <u>the amount of earnings retained by the firm does not affect market price or the P/E</u>

8 0
3 years ago
Managers are constantly seeking out new tools to meet new challenges. Indicate whether today’s manager’s are more or less aware
Galina-37 [17]

Answer:

Customer relationship management system​ (CRM)

Explanation:

A <em>CRM </em>system is what keeps the customer coming back. Instead of targeting each customer with a default bundle of products that are trending, the customer relationship management system tracks down the customer's habits and preferences, creating a tailor-made approach. Every customer is different in things he/she wants to buy. This way, marketing gets more customized and customer statistics generates better reports (more insight for the long-term).

7 0
3 years ago
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