The correct answer is D) environmental forces.
The sales department of a consumer products organization realized that its rivals were adopting new customer relationship management software to keep better track of their prospects. The director of the sales department decided it would also purchase the CRM software to keep up with its rivals. This is an example of environmental forces affecting business buying behavior.
The environmental factors within an organization are technological, cultural, social, economic, demographic, operational, legal or political factors. They could be internal or external. These factors affect buying decisions of the company and that is why the director of the sales department wants to buy the CRM software to compete with its rivals and maintain good customer relationships.
The other options of the question were A) consumer forces, B) individual forces, and D) organizational forces.
Answer:
True
Explanation:
The International Monetary Fund (IMF) is considered less controversial than the World Bank. Reason: Both the IMF and the World Bank were established at Bretton Woods. The World Bank is the less controversial of the two institutions.
Answer:
Airlines risking big prices in fuel which lowers profit.
Steel manufacturers face have risk due to employee safety.
Restaurants risk economic problems when sales from customers lower.
Explanation:
Answer:
The correct answer is letter "D": Wal-Mart employed a preemptive strategy.
Explanation:
Game Theory is a branch of Economy that studies the decisions in which an individual could succeed if he or she takes into account the decisions of the rest of the participants involved in the event. Game Theory has also been applied for subjects such as <em>Mathematics, Managements, Psychology </em>or <em>even Biology.
</em>
In the game theory, the Preemptive Strategy is implemented when individuals take a step before other participants in an attempt of having a favorable outcome of the situation. They lead the event using creativity. Thus, <em>Wal-Mart used the preemptive strategy by opening stores in small towns that supported only one discount store.</em>
Answer:
The correct answer is letter "B": An indirect approach, to convince the manager of the validity of your research technique, logic, and reasoning.
Explanation:
There are two forms of presenting formal reports. The direct report shows the central idea of the report at first and the supporting ideas at the end. This is more frequently used for business purposes. The indirect report portraits the supporting ideas or evidence at first and comes up with the central idea at the end.
<em>As a new employee presenting a report about customer service issues, it is better to select the indirect approach because by giving the supporting evidence at first, your manager will have the objective ideas clearly stated and is likely to understand why the new employee got to his or her conclusions. Some managers consider reporting the central ideas at first could be a signal of arrogance.</em>
