Answer: Customer experience management.
Explanation:
Customer experience management is the ways in which a company provides it's consumers the best customised experience during their period of patronizing the business: the customer experience management makes the best use of physical and digital contact with consumers to give them a wonderful experience and maintain customer patronage.
1 share of exxon, pennys pickles isnt exactly the most booming market right now
Answer:
(D). surrogate interaction and direct interaction.
Explanation:
Process Chain Network (PCN) analysis involves designing an organization's processes in such a way that it brings about better interaction with customers.
The PCN analysis highlights three process areas which are; <u>surrogate interaction, direct interaction</u> and independent processing areas.
<em>Service operations only exist within the areas of </em><em>surrogate interaction and direct interaction</em><em>, because they require more interaction with customers and are more personal in nature.</em>
If you do t plan on having it for a long time, then you don’t have to worry about the maintenance issues and upkeep.
Answer:
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Explanation:
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Marginal benefit is the change in total benefit when consumption is increased by one unit
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