Answer:
<em><u>Customer Relationship Management.</u></em>
Explanation:
Customer relationship management is a strategic business tool that helps lower costs and increase revenue and build customer loyalty. It is a system whose focus is on customer experience optimization, it connects the entire team through one device, stores and manages current and potential customer information such as address, phone, email and all points of interaction with the company. Simplifies tasks for effective lead tracking, Provides instant recommendations. Customizes, and expands as your organization grows.
The benefits of the customer relationship management system are:
- the optimization of processes and manual efforts,
- the organization of contacts,
- the acceleration of sales,
- increased customer satisfaction,
- error correction,
- better customer service.
Managing customer interaction with the company is essential to strengthening the brand and creating a value relationship with the customer.
Answer:
285,000 common stock outstanding with a $8 par value
it declares 13% stock dividend
market price at $16
since the stock dividend is considered small (less than 20%), we use the market price to record it
December 1, 202x stock dividends are declared (37,050 stocks)
Dr Retained earnings 592,800
Cr Common stock dividends distributable 296,400
Cr Additional paid in capital 296,400
December 31, 202x, distribution of stock dividends
Dr Common stock dividends distributable 296,400
Cr Common stock 296,400
Explanation:
Manage an organization is a complex task, which must be performed by a leader with well-developed skills. Currently, in the globalized era, where there is an intense flow of information and an extremely competitive market, there are leadership characteristics that cannot be overlooked.
In centralized organizations, there is less flexibility in the organizational structure, and power is concentrated in the hands of the highest hierarchical level of the organization, it is what can be called distance of power, which is a type of autocratic leadership where there is no greater participation decision-making.
However, this characteristic is less and less recurrent in a market marked by cultural and technological interactions.
Business management by an autocratic leader is being replaced by assertiveness, which is the characteristic of a democratic leader, whose focus is on the inclusion of people, assistance and leadership aimed at creating an organizational culture based on ethical concepts, respect and reliability .
Therefore, in the current scenario, where companies have a highly valued social responsibility, leadership must be focused on the inclusion and appreciation of employees, creating a sense of unity and appreciation so that there is a positive work environment and increase their position in the market
I think it would be “oligopoly”
