Question

While placing his order, a customer tells the waiter to avoid bell peppers of any kind or color in the food since he is allergic to the vegetable. in spite of informing the server of his choice, a slice of bell pepper sits right on top of the dish he ordered. in addition to a service breakdown, this could lead to:?

Answer 1

An allergic reaction should not be treated lightly because this can actually result in death of the victim. So in this casem this could actually lead to serious illness or death of the customer. Which adds a very huge liability for the restaurant or organization.