What determines if a buyer is satisfied or dissatisfied with a purchase?

Companies are turning to customer relationship management (CRM) to improve their customer focus. CRM uses information technology

Wittaler [7]

Answer:

Marketing, sales and customer service

Explanation:

Customer relationship management (CRM) is a business strategy implemented across the entire company that is aimed at improving the company's income, profit, lower cost and increase customer loyalty based on the principle of putting the customer first in management decisions. CRM combines actions, methodologies, and technologies that establishments utilize for managing and analyzing customer correspondence and information within a customer's period of doing business with the establishment so as to improve customer retention, service, and relationship as well as to improve sales.

3 0

3 years ago

What are the factors pricing up a product? Please mark me the brainiest. Thank you

grin007 [14]

Answer:

1) Product has more demand.

2) Competition.

3) Buying pattern of the consumer.

4) Economic Enviroment

5) The Governments Policy

Explanation:

Some main factors of pricing up a product.

8 0

2 years ago

National Orthopedics Co. issued 8% bonds, dated January 1, with a face amount of $550,000 on January 1, 2021. The bonds mature o

loris [4]

Answer:

1) the price of each bond:

PV of face value = $1,000 / 1.05⁸ = $676.84

PV of coupon payments = $40 x 6.4632 (PV annuity factor, 5%, 8 periods) = $258.53

market price per coupon = $935.37

2) journal entry to record issuance of the bonds:

January 1, 2021, bonds issued at a discount

Dr Cash 514,453.50

Dr Discount on bonds payable 35,546.50

Cr Bonds payable 550,000

3) I used an excel spreadsheet

4) June 30, 2021, first coupon payment

Dr Interest expense 25,722.68

Cr Cash 22,000

Cr Discount on bonds payable 3,722.68

5) December 31, 2024, last coupon payment

Dr Interest expense 27,236.45

Cr Cash 22,000

Cr Discount on bonds payable 5,236.45

December 31, 2024, bonds are redeemed

Dr Bonds payable 550,000

Cr Cash 550,000

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4 0

3 years ago

eastern hotel corp. pays a constant $7.80 dividend on its stock. the company will maintain this dividend for the next 13 years a

Lesechka [4]

The stock is now trading at $52.16 per share.

The current value of an annuity of n regular payments of P at r% with yearly payments is provided by:

PV = P × (1 -( $(1 + r) ^{-n}$ ÷r))

Estes Park Corp. distributes a fixed rate of a dividend of P = $7.80 per share on its shares. The corporation will retain this dividend for the following n = 13 years before ceasing dividend payments permanently. If the necessary returns on this stock are not metis r = 11.2% = 0.112.

The actual share price is calculated as follows:

Current share price = $7.80 × (1 -( $(1 + 0.112) ^{-13}$ ÷0.112))

$7.80 × ((1 - 0.251) ÷ 0.112)

$52.16

Therefore, the current share price is $52.16

Read more about the stock price at

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6 0

9 months ago

Define CAMELS, why it was created and how the system works, and give the names of six factors of CAMELS

bearhunter [10]

Capital adequacy
Asset quality
Management
Earnings
Liquidity
Sensitivity

CAMELS is an international rating system to rate banks, it was created in the United States as a supervisory rating system.

In order to ensure their financial strength, banks have periodic examinations by a Office of the Comptroller of the Currency. Bank examiners issue CAMELS, a numerical rating to the bank as a result of the examination, examiners score each bank in the six factors listed above. Banks score between 1 and 5 in each category (1 being the highest).

Hope this helps, HAVE A BLESSED AND WONDERFUL DAY! As well as a great Valentines Day! :-)

- Cutiepatutie ☺❀❤

5 0

3 years ago

What determines if a buyer is satisfied or dissatisfied with a​ purchase?

What determines if a buyer is satisfied or dissatisfied with a purchase?