You find that you have significatantly overcharged one of your clients. The error was discoverd by you when you recieved payment

Question

3 years ago

14

You find that you have significatantly overcharged one of your clients. The error was discoverd by you when you recieved payment

. It is unlikely that the customer or your company will become aware of the overcharge. Because of this error, the company realised higher net profit on the sale. Your commissions are based on this profit. What, if anything would you do about the overcharge?

Business

1 answer:

rusak2 [61] · Answer 1 · 2022-05-09T11:26:53+03:00

rusak2 [61]3 years ago

6 0

Answer:

Tell the client what happened and apologize. A good business should have costumer service the number one priority.