Question

Josefina was so angry that she didn’t even hear her brother’s apology. Which type of noise hindered Josefina’s ability to accurately decode her brother’s message?

Answer 1

Answer: PSYCHOLOGICAL NOISE.

Explanation: Psychological noise can be defined as a type of obstruction that occurs in the mind of an individual when communicating. Examples are stereotypes, anger, biases, prejudice etc. They are preconceived and most times it is impossible to let go, all an individual has to do is to bring into consideration when communicating with another individual the Psychological noise they believe they hold.

Answer 2

Answer:

The type of noise which hindered Josefina’s ability to accurately decode her brother’s message was psychological.

Explanation:

Psychological noise is a communication hindrance that takes place when we have too much on our minds. When we bring emotions, biases, stereotypes, judgments into the conversation, chances are we will ignore the real message the other is trying to convey. Josefina's anger was occupying her thoughts, so to speak. She was, for that reason, unable to focus on what her brother was saying. She could only think of her own feelings. That mental interference hindered communication between the two.