Question

Lin is booting up his computer, and during the boot process, the computer powers down. After several unsuccessful attempts to boot his computer, he decides that he needs to start the troubleshooting process. Lin thinks that the problem could be in the power supply, so he uses a power supply tester. The test shows that the power supply is functioning properly. What should Lin check next in the troubleshooting process?

Answer 1

Answer:

The RAM Modules.

Explanation:

If the power supply is working properly, the next thing that could cause an auto-shutdown could be the RAM.

Sometimes static electricity,  a faulty slot, or even a faulty memory module  could be causing the RAM to fail. And as the OS needs to read from the RAM in order to boot, at the moment the processor can't find the RAM information, it shuts down the system.

Changing the RAM modules to a different slot, switching slots, or cleaning the memory module pins with a regular eraser can help solve the problem. If not, then Lin might need to buy a new module, or keep going forward with the diagnostic process.