Answer:
Empathy
Explanation:
Empathy is the ability of a person of business entity to understand the thoughts, feelings, and emotions of their customers. It is the ability to personalise the customer's situation.
This makes the business go the extra mile in solving the customer's problem.
In this scenario Northwestern mutual felt the pain and understood the financial needs of the families of first responders during the 9-11 attack.
So without official death certificates they paid death benefits only 3 days after the attacks.
Other insurance companies however did not empathise with their customers and only paid death benefits some months to a year.
Answer:
total direct materials cost variance is $6,000 Favourable
Explanation:
first we get here Standard cost to manufacture
Standard cost to manufacture 6,000 units is = 7 × $47 × 6,000
Standard cost = $1,974,000
and
now we get here Actual cost to manufacturing
Actual cost to manufacturing 6,000 units is = 41,000 × $48
Actual cost = $1,968,000
and
now we get here Direct material cost variance that is express as
Direct material cost variance = Standard cost - Actual cost ..........1
put here value
Direct material cost variance = $1,974,000 - $1,968,000
Direct material cost variance = $6,000 Favourable
Answer:
The correct answer is C
Explanation:
Repositioning is states as altering or changing the position of the product in the customer minds as relative to the offerings of the product. It is very difficult as well as subtle procedure as the brand or the product needs or require to change the market understanding of the product.
In this case, the dairies would like to reposition the chocolate milk in the minds of the adult customers as they are trying to change the way adults think of chocolate milk.
Answer:
(a) Prepare the adjusting journal entry to record bad debt expense for the year with Allowance for Doubtful Account of $ 3,041
Dr Bad Debt Expenses $10,150
Cr Allowance for doubtful debt $10,150
(b) Prepare the adjusting journal entry to record bad debt expense for the year with Allowance for Doubtful Account of $ 918
Dr Bad Debt Expenses $14,109
Cr Allowance for doubtful debt $14,109
Explanation:
The Allowance for Doubtful Account will have the Balance of : 439,700 x 3% = $13,191
(a): Bad Debt Expenses needs to be recorded: 13,191 - 3,041 = $10,150
(b): Bad Debt Expenses needs to be recorded: 13,191 + 918 = $14,109
Best practice Performance Based Logistics contracts often use some combination of "carrots and sticks" strategies that are tightly aligned, promoting behaviors and outcomes that benefit both customer and supplier -- -True
What are performance based logistics contracts?
Performance-Based Logistics (PBL) contracts provide services or sup- port where the provider is held to customer-oriented performance requirements. These contracts are not necessarily designed to save money, but rather to maintain or improve current system or platform performance in a cost constrained world.
How long are PBL contracts?
3 to 5 years
Effective PBL contracts are typically multi-year contracts (i.e., 3 to 5 years with additional option or award term years), with high confidence level for exercising options/award term years.
What is a product support arrangement?
The term “product support arrangement” means a contract, task order, or any type of other contractual arrangement, or any type of agreement or non-contractual arrangement within the Federal Government, for the performance of sustain ment or logistics support required for major weapon systems, subsystems, or components ...
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