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lilavasa [31]
3 years ago
8

At GetHelp Inc., after customer service representatives complete training, their phone calls are monitored to determine if they

are applying the lessons about gathering pertinent information from callers. This evaluation best exemplifies a _____ measure.
Business
1 answer:
Ahat [919]3 years ago
6 0

Answer:

This evaluation best exemplifies a "behavior-level" measure.

Explanation:

Donald Kirkpatrick proposed a Four-level training evaluation model for evaluating the impact of training on employees.

The four levels are; Reaction, Learning, Behavior and Results.

The behavior level of Kirkpatrick's model is the third stage and it comes after employees have undergone learning/training. At this stage, the behavior is measured through monitoring and observation to determine if they are implementing what they have learnt.

This gives some insight into how effective the training was.

Therefore GetHelp Inc. by monitoring the phone calls of their customer service representatives are carrying out a "behavior-level" measure.

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Us federal income tax is progressive by law, but which best explains why is it sometimes regressive in practice?
Solnce55 [7]
I believe the answer is: High-income earners use tax laws to their advantage to reduce their tax rates

High income earners tend to possess financial knowledge or ability to allow experts who understand the full scope of taxation laws and how to recorded the transactions in a way that make it eligible for tax deduction. This makes a lot of high income earners manage to avoid paying taxes even if they manage to obtain a lot of profit.
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3 years ago
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Cultural and behavioural expectations of studying for a degree in business management
AlladinOne [14]

The Cultural and behavioural expectations of studying for a degree in business management is to be able to know the relationship and the culture with respect to behaviors of  employees, managers and customers.

<h3>What is cultural behavior in business?</h3>

The cultural behavior in business helps to be familiar with the  employees, managers and customers  and the relationship between them as regards the culture of the business.

This help to know the team's behavior, as well as setting them up to to record success in workplace.

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4 0
1 year ago
A survey by the National Restaurant Association found that 70% of consumers say that they are more likely to visit restaurants t
LekaFEV [45]
To determine the number of consumers which might prefer eating locally produced food, we simply multiply the metropolitan population by the decimal equivalent of the percentage given. That is,
                            = (1,773,120)(0.70) 
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Thus, 1,241,184 will most likely prefer the locally produced food. 
3 0
3 years ago
Explain how a person who pursued a career in accounting could succeed as an entrepreneur.
rosijanka [135]

Answer:

own their own accounting business

4 0
3 years ago
_________ involves reviewing the project charter, requirements documents, and organizational process assets to create a scope st
Shalnov [3]

Answer:

The correct answer is B

Explanation:

Defining the scope means all the work which is required to be completed in order to accomplish the objectives or goals of the project. In short, it comprise of the procedure of documenting, reviewing and the identifying the particular goals of the project, tasks, timeline dates, outcomes and costs to the objective of the project.

Therefore, the defining scope comprise of the process of organizational, reviewing the project charter and documents in order to establish the scope statement adding information as the requirements are developed.

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