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lilavasa [31]
3 years ago
8

At GetHelp Inc., after customer service representatives complete training, their phone calls are monitored to determine if they

are applying the lessons about gathering pertinent information from callers. This evaluation best exemplifies a _____ measure.
Business
1 answer:
Ahat [919]3 years ago
6 0

Answer:

This evaluation best exemplifies a "behavior-level" measure.

Explanation:

Donald Kirkpatrick proposed a Four-level training evaluation model for evaluating the impact of training on employees.

The four levels are; Reaction, Learning, Behavior and Results.

The behavior level of Kirkpatrick's model is the third stage and it comes after employees have undergone learning/training. At this stage, the behavior is measured through monitoring and observation to determine if they are implementing what they have learnt.

This gives some insight into how effective the training was.

Therefore GetHelp Inc. by monitoring the phone calls of their customer service representatives are carrying out a "behavior-level" measure.

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Gayle is talking with her insurance broker and is comparing prices with the broker, who shows her that Company A can sell her in
kipiarov [429]

Answer: Independent insurance agent

Explanation:

An independent agent is sometimes called an insurance sales agent. An independent insurance agent is an insurance agent who sells insurance policies that are provided by different insurance companies.

An independent insurance agent gets commissions for the insurance policies that are sold. The higher the number of clients they serve, the higher the money they make. Independent insurance agents are not considered to be an employee of a particular insurance company

7 0
3 years ago
The YTM on a 2 year zero coupon bond is 5% and the YTM on a 1 year zero coupon bond is 3%. What does the no-arbitrage condition
tresset_1 [31]

Answer:

<em>$111.11 or 111.11% of face value</em>

Explanation:

Assuming the face value of $100 for all bonds (without loss of generality)

If the two year coupon bond is repackaged as a one year zero coupon bond paying $12 after one year and another two year bond paying $112 after 2 years, the price of the two zero coupon bonds are given as

Price of one year Zero coupon bond = 12/1.05 = $11.43 (one year ZCB has YTM of 5%)

Price of two year Zero coupon bond = 112/1.06^2 = $99.68 (two year ZCB has YTM of 6%)

So, one can sell the repackaged bonds at a price = $11.43+ $99.68 = $111.11 or 111.11% of face value

7 0
3 years ago
Outline a compensation package that you would consider ideal in motivating an employee, recognizing performance, and assisting t
Black_prince [1.1K]

Answer:

Job promotion and official recognition in form of an award are the motivational package I will give to the employee

Explanation:I

If an employee's performance after appraisal and due diligence is commendable because of its contribution to our organization goals, intrinsically, such person deserves to be promoted to a higher rank because his contributions are not premised on lip service and service seeking recognition.

On the contrary, when an employee's performance is premised on extrinsic factors after conducting necessary appraisal, such an employee simply does that because of the reward he or she seek, and not necessarily the passion attaches to the job. Hence, such employee can be given material compensation which can be monetized but not necessarily a job promotion.

5 0
3 years ago
Paper Corporation owns 75 percent of Scissor Company's stock. On July 1, 20X8, Paper sold a building to Scissor for $33,000. Pap
Kazeer [188]

The depreciation expense will be credited for $750 in the consolidating entries while preparing the 20X8 consolidated income statement,

<h3>What is the depreciation expense?</h3>

This refers to the cost of an asset that has been depreciated for a single period such as in that year.

Depreciation expense = Cost  - Salvage value / Useful life

Depreciation expense = $36,000 - $33,000 / (2 years (semi-annual charges)

Depreciation expense = $3,000 / 4

Depreciation expense = $750

Therefore, the depreciation expense will be credited for $750 in the consolidating entries while preparing the 20X8 consolidated income statement,

Read more about depreciation expense

<em>brainly.com/question/25785586</em>

#SPJ1

3 0
2 years ago
The first person that answers ill give u 40 brainlist points hearts and stars
andrew-mc [135]

Answer:

Do you need help?

Explanation:

??

8 0
3 years ago
Read 2 more answers
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