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lilavasa [31]
3 years ago
8

At GetHelp Inc., after customer service representatives complete training, their phone calls are monitored to determine if they

are applying the lessons about gathering pertinent information from callers. This evaluation best exemplifies a _____ measure.
Business
1 answer:
Ahat [919]3 years ago
6 0

Answer:

This evaluation best exemplifies a "behavior-level" measure.

Explanation:

Donald Kirkpatrick proposed a Four-level training evaluation model for evaluating the impact of training on employees.

The four levels are; Reaction, Learning, Behavior and Results.

The behavior level of Kirkpatrick's model is the third stage and it comes after employees have undergone learning/training. At this stage, the behavior is measured through monitoring and observation to determine if they are implementing what they have learnt.

This gives some insight into how effective the training was.

Therefore GetHelp Inc. by monitoring the phone calls of their customer service representatives are carrying out a "behavior-level" measure.

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Juarez Builders incurred $285,000 of labor costs for construction jobs completed during the month of August, of which $212,000 w
VikaD [51]

Answer:

                                                             Dr.            Cr.  

Work in progess                              139,000

Salaries and wages payable account                139,000

Explanation:

Direct Labor are charges to work in progress account and a payble is created as a result.

Total Labor cost = $212,000

Indirect cost = $73,000

Direct labor cost = $212,000 - 73,000

Direct labor cost = $139,000

3 0
2 years ago
Read 2 more answers
The future earnings, dividends, and common stock price of Carpetto Technologies Inc. are expected to grow 7% per year. Carpetto'
bearhunter [10]

Answer:

14.05%

Explanation:

Given that,

Beta = 1.3

Risk-free rate (Rf) = 9.5%

Return on the Market (RM) = 13%

According to CAPM approach:

Cost of common equity (RE):

= [Rf + β (RM – Rf)]

= [9.5% + 1.3 (13% - 9.5%)]

= [9.5% + 1.3 (3.5%)]

= [0.095 + 1.3 (0.035)]

= [0.095 + 0.0455]

= 0.1405

= 14.05%

Therefore, the firm's cost of common equity is 14.05%.

8 0
2 years ago
Income statement information for Einsworth Corporation follows: Sales $1,500,000 Cost of goods sold 900,000 Gross profit 600,000
Semenov [28]

Answer:

A vertical analysis income statement uses Sales as a base and makes everything else a percentage of sales.

                                            Vertical Analysis Statement

                                                     Amount                     Percentage

Sales                                       $1,500,000                         100%

Cost of Goods sold                ($900,000)                          60%

Gross Profit                               $600,000                          40%

Cost of Goods sold percentage = 900,000 / 1,500,000

= 60%

Gross Profit percentage = 600,000 / 1,500,000

= 40%

6 0
2 years ago
How are payroll taxes different from personal income taxes?
marta [7]
D) They pay for specific social programs rather than general government activities.
5 0
3 years ago
Marian wants to know exactly what her mortgage payments will be each month. Which type of mortgage would be her best choice?
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Her better choice is going to be the second ond
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3 years ago
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