Answer:
1) the boy has messy white hair.
2) I'm not quite sure on this one so don't take my word for it but I believe the answer is. He tried to help but he couldn't move as in paralyzed by some sort of fear.
The balcony scene is sooo romantic in a way that it does influence the audience in a way of telling them about the passionate Romeo and Juliet.
Romeo and Juliet are so passionate, the way that they have just left everything/everyone behind and gone for their love.
It tells the audience that something is impetuous there.
Civilized because it has more detailed information
