Answer:
It helps to encourage business flexibility and adaptability.
It helps to promote customer retention, relationship and customer loyalty.
Efficient Human resources management.
Effective and efficient performance.
CONSEQUENCES
Poor customer and Community relationship
Difficulty in managing organisational conflicts and general operations
Poor resources control and management.
Explanation: Language is a major factor to be considered for international or global businesses to thrive in new or local communities.
Operations managers are expected to understand the local language of the community where they do business because it helps to guarantee the following.
Business flexibility and adaptability
Customer retention,good customer relationship and customer loyalty.
Efficient Human resources management.
Effective and efficient performance in managing the operations.
Some of the consequence includes
Poor customer and Community relationship
Difficulty in managing the operations and conflicts resolution.
Poor resources control and management.
