C. Sarcastic or threatening remarks.
These should not be provided in a complaint letter. These are not relevant in filing a complaint. Putting said remarks in a letter will put the company or person-in-charge in a defensive position. They might be offended and instead of helping you with your complaint, they will then leave your concerns unattended.
It is better to simply use a civil or formal tone in your complaint letter. This way, the company you are complaining against will help you the soonest time possible to resolve the complaint.
Answer: Kim-Lord model
Explanation: Some purchases made by consumers require a high degree of involvement such as cars, mobile phones etc on both cognitive and affective levels. Others do not. This phenomenon is explained by the Kim-Lord grid model of cognitive response from highly effective advertisements. The model states that purchase related decisions of consumers are based on or is highly influenced by affective and cognitive factors and that all aspects of advertising should be focused on these areas.
Answer:
1. are consistent with decentralization.
2. use the expertise of managers in weighing the costs and benefits of the transfer.
3. preserve the autonomy of the divisions.
Explanation:
A negotiated transfer prices can be defined as the final price reached between the buyer (consumer) of finished goods and services and the trader (seller) of such goods and services.
Negotiated transfer prices has the following advantages;
1. Negotiated transfer prices are consistent with decentralization.
2. Use the expertise of managers in weighing the costs and benefits of the transfer.
3. They preserve the autonomy of the divisions.
Answer:
b. The current yield is 6 percent.
Explanation:
Using a financial calculator, input the following to find the price of this bond today;
N= 5
FV = 1,000
I = 5.8%
Coupon payment; PMT = 6%*1000 = 60
then compute price; CPT PV = 1008.47
Current yield = Coupon PMT / Current price
Current yield = 60/1008.47 = 0.059 or 6% rounded to the nearest whole number. This makes choice B correct.
The question is incomplete:
Apple computer users tend to like the company and love its products. Apple has nurtured this ________ component of its customers' attitudes. Group of answer choices
a.cognitive
b.physiological
c.affective
d.social
e.psychological
Answer:
c.affective
Explanation:
-The cognitive component refers to knowledge and ideas you have about something.
-The physiological component refers to how the body reacts when people are faced with an object.
-The affective component refers to emotions that people have about something.
-The social component refers to the behavior people show when they are faced with an object.
-The psychological component refers to the beliefs people have about something.
According to this, the answer is that Apple has nurtured this affective component of its customers' attitudes because the statement mentions that users like and love which refers to the emotions they have towards the company and the products.
