Answer:
(D). surrogate interaction and direct interaction.
Explanation:
Process Chain Network (PCN) analysis involves designing an organization's processes in such a way that it brings about better interaction with customers.
The PCN analysis highlights three process areas which are; <u>surrogate interaction, direct interaction</u> and independent processing areas.
<em>Service operations only exist within the areas of </em><em>surrogate interaction and direct interaction</em><em>, because they require more interaction with customers and are more personal in nature.</em>
Answer:
All of these products are its sold under his family brand
Explanation:
In the given question, the Vision co. deals in a variety of products which include tea, coffee, desserts, shoes, and sporting goods.
By sells his company brands, he captures the market area and has created a market position.
And, he promotes his family brand together.
Here, brand means to promote the company goods having a trademark so that the customers attract towards company goods and services by giving them great deals. It is an advertising strategy through which the company can capture its maximum market share.
Hence, All of these products are its sold under his family brand
Answer:
A. whistle-blowing.
Explanation:
Whistle-blowing occurs when an employee exposes information of wrong-doing, unethical practice, or illegal actions. The information released can either be to internal authorities or it can be released to external parties.
When an employee does not have confidence that appropriate action will be taken on the information provided, employees tend to go to external parties with the information.
This was the case with EAC above where the staff were going to the press. EAC now set up a whistle-blowing framework that increased employee confidence and reduced turn-over.
After the dividend, the firm's:
a. book value per share will be $6.31.
b. price-earnings ratio will be 13.88.
c. shareholder value per share will be $18.60.
d. stock price will be $19.00.
e. earnings per share will be $.94.
The answer is : b
We calculate the ex-dividend price of a share on the day dividend is paid as follows:
Ex-dividend Price = Share price before dividend - dividend paid per share
Ex-dividend price = $18.6 ($19 - $0.40)
We can use this ex-dividend price to calculate the company's P/E ratio after dividend.
P/E = $18.6/$1.34 = 13.88059