peter, a customer-care executive of homefrot inc., an electronics company, adopts the problem-solving process to find a solution

Question

2 years ago

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peter, a customer-care executive of homefrot inc., an electronics company, adopts the problem-solving process to find a solution

to a coomplaint he received from a customer regarding a nonfunctioning microwave. after identifying the problem, what should peter do next

Business

1 answer:

Usimov [2.4K] · Answer 1 · 2022-08-10T14:27:46+03:00

Answer:

compile and analyze the data

Explanation:

Since Peter has already identified the problem, his next step is to compile and analyze the data. This will allow Peter to see all of the data together and try to find what the cause of the problem actually is, which will ultimately allow him to develop a solution to it. This is done by inspecting and cleaning the data in order to find useful information, informing conclusions and data supporting decision-making.