An email giving details of five broken vases received from a seller:
Claim - part of me wants to say that this is a request, but nothing in the sentence says that the customer wanted to be refunded or receive a new product. With this knowledge, this is most likely a claim since the customer is making a claim about the product received. However, I could be incorrect.
A letter outlining an idea to increase a company's sales by 10 percent:
Proposal - This is an idea, not a plan in effect. Therefore, it is a proposal.
A letter complaining about the service at a dry cleaner:
Claim - Once again, I want to say that this is a request, but nothing in the sentence says that the customer is requesting a refund for the service, so I am going to say that this is a claim since the customer is making a claim about their service. Once again, I could be incorrect.
An email asking employees to attend a charity event:
Imagery and figure of speech in writing is crucial to a good writing piece. This is because imagery in writing lets the readers connect with the writing through their senses and figure of speech makes them think deeper into your writing which in turn will make them more intrigued in your writing.