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Dafna11 [192]
3 years ago
12

An angry customer approaches a supermarket associate to complain. After hearing the complaint, what is the first thing the assoc

iate should do?
Business
1 answer:
BaLLatris [955]3 years ago
8 0

Answer: The associate should say something like " I understand why you feel that way. How can I improve or fix this situation for you?" and try to diffuse the situation. After the customer leaves, the supermarket associate should report this to the manager.

Hope this helps!  :)

Explanation:

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