If a tv was showing a flat black or blue screen or had "snow", what steps would you take to fix it? Give an example of the direc

Question

3 years ago

11

tions you would give to a customer to help them troubleshoot.

1 answer:

Dmitrij [34] · Answer 1 · 2022-01-29T05:52:31+03:00

Answer:

We have to check the video mode if we see that the TV was showing black or blue screen or had snow.

Explanation:

When this situation takes place we have to see first whether the set- top box is working or not.
We also need to check whether the TV is in video mode or not , it the TV is in video mode it will be showing blue screen.
Snow occurs when there are problems in the circuits, transformers , signal lines etc.
When such problems take place we need to install a good quality cable, screened wall plates and need to remove splitters.