Question

For a program to be successful, readiness for training should be assessed on two dimensions: employee characteristics and work environment. The employee characteristics that are relevant to training are the ability to learn the subject matter, attitudes toward training, and motivation to learn. Even if these are present, however, training will not be effective unless there is a positive work environment—an environment that encourages learning and eliminates obstacles for trainee success.
An important characteristic of employee readiness is having basic learning skills, especially cognitive ability that includes using written and spoken language, solving math problems, and using logic to solve problems. If employees lack certain basic skills, they may have to attend some remedial classes before participating in job-related training. Seeing potential benefits from training programs may increase employee motivation to participate. Readiness for training also depends on work environment characteristics called situational constraints and social support. Constraints can include the limits of training's effectiveness from within the organization, such as lack of money or lack of time for training and practicing. Social support refers to the ways that the organization encourages training by expressing positive attitudes toward its training programs. The goal of this activity is to evaluate employee readiness for training.

Read each statement, then select the appropriate category

1. When new employees arrive on the sales floor after training at Hamilton Department Store, experienced employees have a tendency. Forget what you learned. This is how we really do it.
2. Time and again, Brooke's employees complained that the statistical quality control training was too difficult to be useful.
3. As much as she would like to. Elizabeth really doesn't think top management is going to allocate enough money to train everyone on the new software this year.
4. Although Jane really wanted to participate in the diversity training program, she knew it was impossible to get away from the office for three days in order to participate.
5. Ed was excited to hear about the new technical training program, but disappointed when he heard his boss say that he really didn't think the training was the time and effort

a. Social Support
b. Situational Constraints
c. Employee Readiness

Answer 1

Answer:

1.

by asking new employees to unlearn the theories they have so that they can learn on the job, these experienced employees are getting the new ones ready to start applying concepts. this shows social support from the old employees to the new ones

2.

these complaints by Brooke's employees shows employee readiness because the complaints are basically about not being able to find their way around around the training since they say it is too difficult.

3.

this is situational constraints as the question implies a constraint in funds available to train all employees on the new software. and it is causing an issue In getting all employees trained.

4.

this is situational constraint and time is the constraint. elizabeth though ready does not have the time for the training.

5. this is social support. ed's manager has caused him to reevaluate on this training because in his opinion it would be like a waste of time and effort.