Answer:
c
Step-by-step explanation:
The management, organisation, and technology factors contributed to this problem are listed below.
<h3>What was the problem at Kenya Airways ?</h3>
The problem in the airways was that corporation didn't know its customers, the airline hasn't been able to take use of its market opportunity in recent years.
Airways was unable to evaluate and keep track of its marketing efforts.
The technology factor that contributed were:
- No reliable systems for tracking and accounting.
- The technology used was neither accurate nor consistent.
The Organisation factors that contributed were
- No communication between the organisation and the customers
- No track record of the online campaigns and advertisement output
- Customer Relations Needed to be improved.
The Management factors that contributed were
- The management never gave reviews to the organisation about the failing system
- The management even didn't take reviews from the customers and from the people working.
To know more about problem at Kenya Airways
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Z- score is a statistical tool that is used to determine the probability of finding a number or a value under a normal distribution plot. A normal distribution assumes that the mean is equal to zero and that the standard deviation is equal to 1. Using the z-score table, we can find the probability either on the right side or the left side. Using the table hence, we find the probability to the left of the value. The probability that is equivalent to the unknown z should be equal to 0.5 + (0.27/2) = 0.635. 0.5 comes from the assumption that the area under the curve on each side is 50% of the total. The equivalent z score is equal to z = 0.345.
-72\sqrt(5) this is the answer i did all my math and i got this answer