Answer:
b. Try not to argue with her or be defensive.
c. When talking with her, use clarifying statements to show her you understand the problem.
d. Don't dismiss what she says the problem might be.
Explanation:
In facing or relating with a difficult client as a customer relation officer, one of the basic things to do is to avoid arguing with her or to be defensive. You simply avoid anything that will lead to argument, politely and calmly make your point and pass it across.
The next thing needed to be done is to ensure you clarify her properly, leave no room for doubt from her concerning your knowledge on the product.
Finally, dont overlook her complaint on what the problem is, show empathy, listen through and offer your best solution.
Alec is a district attorney who is prosecuting a case of art forgery. during jury selection, because she and the defendant had been in a relationship many years ago. in this scenario, alec has exercised option()i.e,Challenge for cause.
Art forgery is the generating and sale of everything of art that are deceitfully accredited to different, consistently more legendary experts. Art forgery can be intensely well-paid, but up-to-date dating and study methods have fashioned the identification of fake paintings on coarse material much more naturally.
The challenge for cause. n. a request that an anticipated juror be removed cause skilled is a specific and effective reason to trust the customer cannot be fair, nonpartisan, or fit the present image of a juror. Challenges for Cause are usually seen in the demeanor of the anticipated jurors.
To know more about art forgery refer to: brainly.com/question/19889568
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They are both independent agencies.
