During your phone conversation with a friend, she tells you about an experience she had with her supervisor at work. She says, "
I was so angry, but I didn't let it show on my face." Your friend has abided by the social regulations governing emotional expression, which are called:
Explanation: Display rules are cultural norms and etiquette for how, when, and where it is appropriate to express, or not express, certain emotions. When we do not follow these emotional etiquette, others may become worried that there's a fundamental flaw in our emotional makeup. Adhering to these acceptable social and emotional rules may become tiring and feel like too much effort , especially for those placed constantly in situations where they have to suppress the urge to display their true feelings and act "proper"
Your friend has displayed proper emotional etiquette as appropriate in the work place by keeping her anger in check and acting as if there is no problem.
She has abided by the social regulations governing emotional expression, which are called:
display rules.
Explanation:
Display rules are rules that one learns in the early stage of their life by their interactions, socializations with others, it is often used to protect oneself and sometimes others from bad emotions caused by other people.
The friend was able to hide her true feelings because she has mastered her display rules.
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