We don't have the excerpt, so we cannot really answer your question.
I can help you a bit, however, so if you've read the story, you will know how to answer it yourself.
A flat character is the one who doesn't change at all over the course of a novel, whereas a round character develops and changes his or her characteristics.
A protagonist is the hero of a novel, whereas an antagonist is his "enemy."
The place is the business of where her father used to work and the situation is them hiding with another family from the Nazis so they won't be sent to a concentration camp
