It could be overcharging for a service. A patient goes in expecting a service such as a physical to be covered according to their insurance policy. The doctors office insists its not covered. They bill you and have you pay coinsurance or toward a deductible stating its not covered and bill your insurance resulting in a payment from you and your insurance.
You should further care for the patient by taking them to a medical facility where they can be examined by professionals. Or call 911 if symptoms get worse. I hope this helps you.
Answer:
report the case to the police first,b4 necessarily arrangement